Returns & Refunds

If the customer is not satisfied with the products purchased, for whatever reason, they have 14 calendar days from the date of delivery to return the product with an explanation. The customer may return the product purchased, provided that: The product has not been washed or used in anyway, with all labels still in tact, attached to the product. The product is complete (two components forming a pair must be returned together). Should return of the product be required, the customer must bear the costs of the return. Products must be returned in its original packaging and tags attached, along with the relevant return note. Upon satisfactory inspection of the returned merchandise, Little Steps Clothing will refund the product price within thirty (30) days after receiving notice of product return and order cancellation of the customer. Shipping costs are never reimbursed (except in case of incorrect or defective items); the client must also bear the costs of return. 

We currently do not provide free returns labels, you will be
responsible for the return postage on your return/s. We require that you purchase a tracked service for you return in the event that your return gets lost in transit.

Returned items remain your
responsibility until they arrive back at our facility. Please ensure that you obtain proof of postage from the courier, in case you need to contact us or in the even that your return is lost in transit.

If your order has been lost in transit, without sufficient proof of postage, we will not be able to process any return requests. However, if you are able to provide a postage receipt or a tracking number for your return, we'll provide you with Little Steps Clothing store credit.